This guide contains a variety of general information about Ultra Music Festival in Miami and was compiled by the organizers of the event in an effort to, among other things, give you, our attendees, a potential roadmap for your experience at the event and make this experience as positive and safe as possible.
Over the years, many people have attended the event and have formed opinions about their experiences. It is important to keep in mind that in the 20 years of the festival’s existence, MANY things have changed. From one year to the next, improvements, additions, and changes are made to aspects of the event that can alter an attendee’s experience.
2019 in particular will see Ultra Music Festival in Miami undergo one of its most prominent changes in recent years, as it will now be produced in a new location in the City of Miami – Historic Virginia Key Beach Park & Miami Marine Stadium. Unlike previous years, this coming Ultra Music Festival will be unique in that all attendees will be experiencing it for the first time. This means that everyone, even the Ultra veteran, will have a lot to learn about the brand new aspects of the festival.
Please take the time to read through this guide carefully to ensure that you get the most out of your time at Ultra Music Festival.
There are two basic types of tickets— GA (General Admission) and VIP tickets. All tickets are for all 3 days of Ultra Music Festival. Single-day event tickets are NOT sold. This year, tickets will be in the form of non-removable, non-transferable RFID wristbands. GA tickets are what the vast majority of attendees purchase. Every ticket allows access to every single stage and area of the event other than a few select areas for VIP ticket-holders only. VIP tickets are a luxury option with enhanced amenities, such as separate viewing platforms.
Before the Purchase
Ticket sales begin far in advance of the event. Usually, there will be a limited sale of tickets early in the summer followed by a larger offering in the fall. Generally, the longer you wait to buy tickets, the more expensive they will be. Those who purchase tickets early sometimes pay as little as 50% as much as those who attempt to purchase at the last minute.
In order to have the option to purchase the lowest-cost tickets available, you must first sign up for Ultra Worldwide’s customer loyalty program, Ultra Passport. (Click Create My Account in the top right corner or download the official Ultra Worldwide app here to get started). The program rewards our most dedicated attendees for their attendance at Ultra Worldwide events, and provides them an opportunity to explore our many destinations. Once you create (and verify) your Ultra Passport account, you will be able to register for the lowest-cost tickets available for Ultra Music Festival with one easy click. Approximately 1-2 days before these tickets go on sale, you will receive an email with purchase instructions. Be sure to follow the instructions in the email carefully to avoid unnecessary delays when purchasing your ticket(s).
Ultra Passport holders with Platinum status will have exclusive, priority access to purchase tickets before anyone else. Following the Platinum sale, Ultra Passport holders with Gold status will have access to purchase tickets before Silver level buyers and the general public. Following the Gold sale, Ultra Passport holders with Silver status will have access to purchase tickets before the general public.
Buying Your Tickets
DO NOT BUY TICKETS FROM ANYWHERE OTHER THAN THE OFFICIAL WEBSITE: UltraMusicFestival.com OR THE OFFICIAL ULTRA WORLDWIDE APP. Any time you purchase tickets from a third party (like a friend, a ticket-reselling website, ticket broker, etc.), you risk getting scammed. We do not describe the specific methods scammers use because we do not want to give anyone ideas, but each year we deal with some disappointed fans who did not listen to this warning and are stuck outside the event gates with fake or invalid tickets. Please do not be one of them.
When you click the link to buy tickets from the official website you will be taken to the Ultra Worldwide ticketing platform. From there, it is a simple process to purchase your tickets, but there are a few things you should keep in mind:
- Your shipping and billing address must match in order to complete your purchase. This measure is for security purposes. All tickets in your order will be shipped to the billing address provided, and you will NOT be able to change the shipping address after you make your purchase(s).
- At checkout there will be additional charges for taxes, service fees and shipping depending on your location. These charges will be clearly indicated before you confirm your order total.
- If you have any issues during or following completion of your purchase, please fill out this form to contact our Ticketing Department.
After the Purchase
Festival wristbands will be shipped in mid-March via 2-day shipping. Following retrieval of your package, we recommend activating your festival wristband by linking it to your Ultra Passport account. By activating your wristband, you’ll instantly earn 5,000 activation points and your attendance points will be earned as soon as you enter the festival.
Booking your accommodation can seem like a daunting task when looking at the overwhelming amount of hotels and neighborhoods to choose from in the Greater Miami area. Each hotel and neighborhood has its own advantages, whether it be its price point, location or amenities offered. We’ve broken down the various options below so you could pick a hotel best suited for your experience.
Downtown and Midtown Miami
Located in the heart of the city, Downtown and Midtown Miami are other great accommodation locations, with many hotels at a variety of price points providing a huge assortment of potential experiences. With the close proximity to the Wynwood Arts District and Miami Beach, these locations are also ideal for those who are planning to attend any Miami Music Week parties leading up to the festival. In addition, Downtown Miami will be in close proximity to three of our transit hubs, providing efficient and free transport to and from the festival:
- Shuttle Hub A: Arts & Entertainment District
- Shuttle Hub B: AmericanAirlines Arena
- GA Ferry Hub: Bayside Marketplace
Situated just south of Downtown Miami, Brickell is Miami’s emerging urban neighborhood. With a collection of newly constructed and renovated properties, there are a variety of unique hotels to choose from. Brickell is also nearby Shuttle Hub C: Vizcaya, the transit hub closest to the festival venue.
South Miami or Airport
Another highly practical option is to stay in a hotel near South Miami or near Miami International Airport. These hotels are likely the most affordable, and with Miami-Dade Transit’s convenient travel options, you can travel to and/or from our transit hubs while completely bypassing Miami traffic. This year, we’ve partnered with Miami-Dade Transit to run Metrorail and Metromover service for 24 hours during each day of Ultra Music Festival.
Renown for its sandy white beaches and buzzing nightlife, Miami Beach is one of the most iconic areas of South Florida. With a variety of luxury hotels to choose from, Miami Beach is ideal for those who are planning to attend the many Miami Music Week parties held in the days prior to the festival.
While we have learned that some attendees elect to use room-sharing services, we do not recommend this type of arrangement. We have received reports over the years of hosts canceling at the last minute in an attempt to re-list the room at higher prices, leaving attendees with no confirmed accommodations with only weeks or days until the event.
For your convenience and to reduce the local impact of carbon emissions and traffic, this year, Ultra Music Festival is pleased to offer coordinated transportation options. Specifically at various locations throughout the Greater Miami area, you will be able to use one of our transports to travel directly to and from the event.
From these transit hubs, shuttle transportation will be provided FREE to patrons with valid festival wristbands.
- Shuttle Hub A: Arts & Entertainment District (serving Downtown Miami, Wynwood, Midtown, Miami Beach and all areas North of the Greater Miami area
- Shuttle Hub B: AmericanAirlines Arena (serving Downtown Miami and Brickell)
- Shuttle Hub C: Vizcaya (serving Brickell, Coconut Grove, Coral Gables and all areas of the Greater South Miami area)
All shuttles are designed for comfort and have restrooms, air-conditioning and free WiFi.
As an alternative, a limited number of 3-day passes for ferry transportation are available for purchase for purchase at a cost of $149.95 as an add-on to your festival ticket. You may order up to as many ferry passes as the number of GA festival tickets you have purchased.
If you purchased tickets before these passes were available, you should have received an email with instructions on how to buy ferry passes. If you cannot locate this email, please fill out this form for assistance.
- GA Ferry Hub Bayside Marketplace
We highly advise attendees to use our official transport methods as listed above to travel to and from the festival. However, for those that wish to take a rideshare to the event, there will be dedicated locations available for drop-off and pick up at the festival.
When leaving the event, one of our transport methods will provide travel from the festival to its corresponding transit hub. There will NOT be any rideshare pick up areas located near the venue following the end of the event, however there will be dedicated locations for rideshare pick up at each hub.
There is absolutely NO PARKING available on Virginia Key for General Admission festival attendees. If you elect to drive to the event, you may choose to utilize Park & Ride parking garages at Shuttle Hub A (Omni Garage) or Shuttle Hub B (AmericanAirlines Arena Garage).
Ultra Music Festival features a large variety of electronic music performers. These artists are announced in groups called “phases.” “Phase 1” is the first lineup announcement followed by “Phase 2” and usually “Phase 3.” These phases are not to be confused with “Tiers,” which are used to distinguish ticketing options. “Phase” number simply refers to the order in which artists are announced, and has nothing to do with the day that an artist is playing. An exact schedule of performers is announced in advance of the event. We recommend using the Ultra Worldwide Mobile app to create your schedule. During the event, you will be notified 15 minutes prior to each scheduled artist’s performance, so you won’t miss a minute of the action.
Every single artist on the lineup will be scheduled to perform, in person, at the event. Usually the performances are DJ sets, where an artist mixes music on turntables for an extended period of time. In the Live Arena (and sometimes other stages), there are performances the event organizers designate as “live” performances because they involve live instrumentation of some kind, whether it be drums, guitar, live synths, vocals, etc.
The festival’s stages have a variety of names, but they are all located within the confines of the event grounds and are accessible at any time during the event with any ticket you purchase. In particular, the “Ultra Worldwide” stage pays homage to our worldwide events, and the “UMF Radio” stage allows the opportunity for highly established labels to showcase their featured talent.
This year, RESISTANCE — Ultra Worldwide’s burgeoning house and techno brand, will feature three stages at Historic Virginia Key Beach Park. Each stage on RESISTANCE Island will hone in on showcasing the world’s top underground DJs while displaying state-of-the-art production.
Other than the artists and performers on our announced lineup, there are often some unannounced special guests that make surprise appearances at the event. These special guests will not be advertised in advance, but there will usually be a variety of these appearances.
Historically, many artists choose Ultra Music Festival to debut their new music because of the vast international audience viewing and listening at home and due to it being the first major festival of the year. If an artist chooses to play new music instead of the songs you are used to, try to be open-minded as this is a pivotal moment in the evolution of such artists’ career.
One of the biggest mistakes first-time attendees make is neglecting to explore the entire event. Every year, we have thousands of attendees tell us that their favorite performances of the weekend were from artists that they had never even heard of beforehand, and just stumbled upon the stage and performer accidentally. We go to great lengths to make sure that, no matter where you go or when, you will be able to listen to top talent.
You can view all previous event lineups here.
The festival is a stimulating 3-day musical experience, and it will be unlike anything you have experienced. Among one of the more important aspects of enjoying and attending the event is taking care of yourself – such as wearing comfortable shoes and clothing, staying hydrated since Miami is hot and humid and making sure to note where medical staff is available in case you or someone you know has a medical issue.
Prior to the event, the official site map will be released. While this resource will point you in the direction of stages and food/drink options, it’s also important to use this site map to take note of where water refill stations, first aid tents and emergency exits are located throughout the venue in case of emergency. For the best user experience while navigating the site map, we recommend using the Ultra Worldwide app.
There are particular measures to attending the event and you should pay close attention because this information may dramatically improve your experience.
- Take note of what items are allowed and are not allowed into the event. For example, we do not allow normal backpacks that are not made of clear material (plastic, PVC, mesh). In advance of the event, we encourage attendees to review our security policies including the prohibited items list, forms of identification requirements and our official clear bag policy.
- The event organizers provide free water available at the festival. The various water refill stations will fill your hydration pack or water bottle (which can be purchased at the event).
- Keep yourself light on your feet by using one of our lockers to stow away your personal belongings. Beginning this year we will be providing safe, secure and easy storage with all-day access so you can come and go to your locker, and your valuables, at any time. Learn more by visiting the lockers section of our website.
- Pace yourself. Many attendees think they will have energy to dance all day at the event and go to after parties each night. Only a tiny percentage of people do this. Don’t leave yourself too tired to enjoy the event on the second and third days. Respect your body.
- You won’t be able to reenter the event. If you enter then leave, you will not be able to enter again until the following day.