Accessibility
Ultra is for everyone. Dedicated entrances, accessible viewing platforms and a team on site all weekend to make sure nothing gets between you and the music.
Ultra is for everyone. Dedicated entrances, accessible viewing platforms and a team on site all weekend to make sure nothing gets between you and the music.
Ultra Music Festival welcomes all people with disabilities and is committed to providing equal access to its programs, services, and activities in compliance with applicable Federal, state, and local laws. We are continuously striving to enhance our efforts to ensure access to the event amenities without limitations based on abilities.
This guide is intended to provide information regarding accessibility services available at the event. Guests with questions not addressed here are encouraged to contact us at [email protected]. We welcome feedback and will make reasonable efforts to accommodate accessibility needs.
Ultra Music Festival is held at Bayfront Park, which includes a combination of grass, mulch, and paved surfaces. ADA-accessible routes connect entrances, stages, accessible viewing areas, vendors, and other key activity areas. VIP areas are accessible.
Attendees generally navigate the festival grounds independently or with the assistance of a companion.
Wheelchairs, motorized scooters, walkers, canes, and crutches are permitted. Ultra Music Festival does not provide wheelchair or scooter rentals.
Limited charging access for powered mobility devices is available at the Accessibility Services Centers, subject to electrical infrastructure and safety limitations (110-volt, 20-amp circuit). Patrons should bring all cords, accessories, and compatible charges needed to charge their devices.
Ultra Music Festival does not provide parking. All parking in the surrounding area is privately operated or managed by City of Miami, and Ultra Music Festival has no control over availability, pricing, or accessible parking accommodation. There will be limited Accessible Parking spots for patrons with disabilities in proximity to the event, and are available on a first come, first served basis. Anyone parking in an Accessible Parking space is required to have a valid, state-issued disabled persons placard, permit, or license plate. The person to whom the credential is issued must be present in the vehicle, as a driver or passenger.
Ultra provides an Accessible Passenger Loading Zone for drop-off and pick-up located on the corner of Biscayne Blvd & Chopin Plaza (in front of the Intercontinental Hotel, just south of Bayfront Park), along with accessible routes and entrances to the venue. Drivers must present a valid handicap placard or plates to drop off guests in this zone.
All entrances at Ultra Music Festival are accessible. In addition to the GA and VIP entrances, guests with disabilities can utilize the Accessibility / Ultra Passport Entrance. For ease of entry, we encourage guests with disabilities to utilize the Accessibility / Ultra Passport entrance located at Chopin Plaza on the South side of Bayfront Park, across from the Intercontinental Hotel. ADA wristbands are issued at this location. This wristband is free of charge and will grant you access to the accessibility services offered, including access to the Accessibility/Ultra Passport entrance. Patrons with disabilities and up to one companion may use this entrance to safely enter the venue.
Ultra Music Festival has two Accessibility Service Centers where guests with disabilities can request accessible accommodations and services. Accessible Service Centers are located:
At this location, you can:
Please Note: Upon entering Ultra Music Festival, guests with disabilities are encouraged to visit the Accessibility Service Centers to receive an Accessible Wristband. This wristband is provided free of charge and helps staff coordinate accessibility services during the event. There is no Accessibility pre-registration before the event – this is all done onsite at the event. There is not an “Accessibility ticket” that needs to be purchased in order to utilize accessibility services at Ultra Music Festival.
Wristband Policies:
If a guest with a disability needs to change their designated companion, they may request a replacement accessibility companion wristband at the Accessibility Service Centers.
Accessible viewing areas are available at designated stages for guests with disabilities and one companion. For more information on how to gain access to these areas, please visit us at the Accessibility Service Centers.
Accessible Viewing Area Policies:
Service animals are permitted throughout the venue. However, emotional support animals, therapy animals, companion animals, and pets are not permitted into the event. Any animal whose task is to provide protection, emotional support, well-being, comfort, or companionship is not considered a service animal and will not be allowed into the venue. Only service animals that have been individually trained and are under the proper care of their owners will be allowed within the premises.
The following guidelines must be followed:
We ask that you do not leave your animal in your car while you’re attending the event, as vehicles without active air conditioning may become too hot and unsafe for any animal.
We accept requests for any of the following services:
To ensure adequate time for planning, we ask that these services be requested no later than 30 days before the event. Although we will make reasonable efforts to accommodate effective communication requests submitted after the deadline, we cannot guarantee fulfillment after the cutoff date. The cutoff date for this event is February 27, 2026. To submit a request, please fill out the Effective Communication Request Form. Once you are onsite, please check-in at the Accessibility Services Centers to be connected with our interpreting team.
First Aid
We have several First Aid locations throughout the venue, noted on the event map and mobile app, if available. Professional medical staff can provide assistance to your medical needs at these locations.
Special Dietary Needs
The event will have food vendors that provide gluten-free, vegan and dairy-free dietary options. For those with special dietary needs beyond what will be offered at the event, please contact us at [email protected] for further assistance.
Prescription Medications
All prescription medications must be in the original manufacturer container with your name on it, which matches your government-issued photo ID. Please only bring a sufficient amount of medication for the duration of the event. Medication review is conducted solely for safety purposes and will not be used to deny access to medically necessary prescriptions.
Other Services
If you require assistance on account of pregnancy, nursing, or breast milk pumping, please reach out to the information team at [email protected].
Ultra Music Festival will consider requests by patrons with disabilities for reasonable modification of event policies, practices or procedures, or for auxiliary aids and services that will permit the patron equal enjoyment of the goods and services offered at the event. We encourage you to make any such request as far in advance as possible to enhance our ability to evaluate and fulfill the request.
In continually trying to make our event more accessible, we encourage you to contact us at [email protected] for any of your accessibility-related needs. Additionally, if you have any questions about our accessible policies or services, please don’t hesitate to reach out to us.
We hope you find this guide informative, we look forward to seeing you at Ultra Music Festival 2026!